Please read these guidelines carefully. They ensure every botanical bouquet and floral arrangement we create for you meets our highest standards of beauty, freshness, and quality.
By accessing our website and purchasing our floral arrangements, you agree to be bound by these Terms & Conditions. Our shop focuses exclusively on crafting high-quality, romantic botanical bouquets, and these rules are designed to protect both our craft and your experience as a client.
We reserve the right to update or modify these terms at any time. Any changes will take effect immediately upon being posted on this page.
Because we work with fresh, seasonal nature, specific blooms are always subject to natural availability. We strive to create every bouquet exactly as presented in our collections.
In the event that a particular flower is unavailable, our skilled florists reserve the right to substitute it with an equally beautiful bloom of similar or greater value. We guarantee that any substitution will preserve the overall color palette, style, and romantic aesthetic of your chosen arrangement.
Fresh flowers are inherently perishable items. We take immense care in preparing, hydrating, and handling our stems to ensure they arrive in perfect condition.
If you are not completely satisfied with the quality of your bouquet upon receipt, you must contact our shop within twenty-four hours. Due to the delicate nature of fresh botanical products, we cannot accept returns, issue refunds, or process complaints after this critical timeframe has passed.
All prices displayed for our bouquets and services are final at the time of purchase. We reserve the right to adjust our catalog prices periodically based on seasonal flower availability and market changes.
Full payment is required prior to the preparation of any custom arrangement or the scheduling of any floral delivery.
If you have any questions regarding these terms, floral availability, or a specific bouquet order, please reach out to our team directly. We are always here to assist you.